I am the Firm Administrator for a firm that currently uses Clients A.R.M. for all of our Accounts Receivable needs. They provide exceptional service at a fraction of what it would cost to hire an in-house AR Manager. Accounts Receivable, collections, etc. can be difficult to navigate.

I am a solo Houston family and criminal defense attorney who hired Susan to help with my firm’s account management; including intake, client screening, retaining, financing for my clients, advance fee deposit collections, billing, and trust accounting. Before meeting Susan, these areas of my firm were taking up too much of my time as a solo attorney. Sadly, I would often only run billing once I needed to pay bills. I never knew how much revenue I had at any time and my clients were frustrated by the lack of consistent billing. I was frustrated by the lack of potential clients calling my office and the overwhelming task of running a law firm by myself. Something needed to change or my firm would never grow. I didn't know it at the time, but what my firm was missing was Susan Manns.

Susan Manns worked for my law firm for many years. During that time, Susan was exceptionally skilled in her engagement with both the firm’s clients and prospective clients. Her management of our evergreen trust program and AR, along with her work in our client intake department were highly effective and valuable. If my firm needed to contract for support in these areas in the future, Susan would be the first person we would call.